FAQs

To keep your carpets looking their best and ensure their longevity, we recommend scheduling professional cleaning every 12 to 18 months. High-traffic areas or homes with pets and children may benefit from cleaning every 6 to 12 months to maintain the healthiest indoor environment.

MasterClean uses hot water extraction (steam cleaning), the method most recommended by carpet manufacturers for deep cleaning. This proven technique removes embedded dirt, allergens and bacteria while extending your carpet’s life and maintaining your warranty.

Most carpets dry within 6-12 hours after our professional cleaning service, depending on humidity and airflow conditions. We use powerful extraction equipment and groom the carpet to minimize matting and promote drying. As a result, your carpets are ready for normal use as quickly as possible.

Absolutely. We use eco-friendly, non-toxic cleaning solutions that are completely safe for your family and pets. Our cleaning products meet the highest safety standards while delivering exceptional results that eliminate harmful bacteria and allergens.

Yes, our advanced cleaning methods effectively remove unwanted smells from your carpet by targeting and breaking down odor-causing bacteria at their source. Our proven techniques have helped countless pet owners restore their carpets to optimal condition with guaranteed results.

We always provide estimates before starting any work, so you’ll know exactly what to expect with no hidden fees. Our transparent pricing reflects our years of experience delivering exceptional value and customer satisfaction.

Simply vacuum your carpets and remove small items from the floor—we’ll handle the heavy furniture moving for you. Letting us know about any stains or problem areas can help us achieve even better results during our professional cleaning process.

Our comprehensive tile and grout cleaning includes deep scrubbing, sanitizing and sealing to restore your surfaces to like-new condition. We use specialized equipment and professional-grade products that remove years of built-up dirt and grime that regular mopping can’t reach.

We safely remove all common household molds, including black mold, using EPA-approved methods and containment procedures. Our certified mold removal specialists have the training and equipment necessary to eliminate mold while protecting your family’s health.

Yes, we provide comprehensive commercial cleaning services for offices, retail spaces and apartment complexes. Our flexible scheduling and competitive pricing help property managers and business owners maintain professional appearances while staying within budget.

Simply contact us by phone or send us a message to request your free estimate and schedule your service. Our friendly staff will work with your schedule to find the most convenient time for your carpet cleaning, tile restoration or mold removal needs.